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15 Personalities You’ll Meet in Philippine-based Call Centers

ย 7.ย The Walang Makakapigil

As opposed to the Haggardo Versoza, the Walang Makakapigil radiates good vibes and makes everyone wonder how in God’s green earth he/she is able to handle all the stress.

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sums up the Walang Makakapigil credo

They are very cool and crack the funniest of jokes, making working with them easy as a Sunday morning.

6.ย Theย Tagapagligtas

Superheroes are super because they are always there to save the day and the Tagapagligtas does exactly that. Whatever the scale of the problem is, the Tagapagligtas always swoops in at the right moment to fix everything.

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Most of usย like to say “Bahala na si Batman”?ย BPO employees like to say “Bahala na si *name of Tagapagligtas coworker*.”

What makes them even more likable is that they are not one to brag about their accomplishments — them being top performers and all!

5.ย The Laging Gutom

If snacking ever becomes a profession, the Laging Gutom will go to far places. When it’s not busy on the Floor, the Laging Gutom manages to steal a bite from whatever he/she is devouring.

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They never seem to run out of food to munch on nor they ever seem to stop being hungry at all!

4.ย Theย Huwarang Mag-aaral

These closeted Tagapagligtas manage to juggle school and a night shift.

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Despite having term exams the next day, the Huwarang Mag-aaral is able to maintain a decent track record, earning him/her the admiration of his/her co-workers.

3.ย Theย Lutang

You’ll often find the Lutang nodding off during breaks and even when there are no calls. They are never caught snoozing, though, because they can be easily awaken by just a subtle nudge and a whisper.

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“Wake up, sleepyhead.”

They’ve also perfected the art of sleeping in whatever position and are living testaments to whatย wonders memorizing your lines by heart can do.

2. The Walking Magazine Cover

Never to be caught without eyebrows on fleek, the Walking Magazine Cover (WMC) is the best friend of the Walking Fashion Magazine.

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But the WMC seem to always have

The WMC maintains a photoshoot-ready game-faceย simultaneously masking the tell-tale signs of stress from working in a call center.

1.ย Theย Sari-sariย Store

The Sari-sari Store is most probably once a Girl/Boy Scout because he/she is laging handa.ย Whatever you need, the Sari-sari store always seem to have it. Need a needle and thread for your torn up pants? Got it. Got a pesky ingrown? Bam, a nail-cutter. Want some 3-in-1 coffee? Here’s some.ย The Sari-sari Store seem to have it all, even the most random stuff!

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All these except in a single desk drawer

And while some may operate like a literal store — giving you what you need in exchange for cash, some are also Ilaw ng Palapag/Haligi ng Palapag who just want to provide for their call center babies.

Have you identified yourself with a personality?ย Do you think you can handle interacting with such a diverse group of people, on top of an already demanding job? Find out and joinย IBEX Global Philippines — a BPO which encourages its members to celebrate identity in building and succeeding in the professional world.

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